Frequently Asked Questions

Question 1

How should I make a booking?

Accepted Answer

Contact us directly by WhatsApp or email so the team can confirm current availability and details for your stay or diving plans.

Question 2

Which payment methods are currently available?

Accepted Answer

Please contact us for the current payment methods and conditions that apply to your booking.

Question 3

What diving information should I provide?

Accepted Answer

Tell us your certification, recent experience and preferred activities. The team will confirm the suitable programme and any applicable requirements.

Question 4

What should I check about health and insurance?

Accepted Answer

Tell the team about relevant health information and contact us for the current medical and insurance details for your chosen activity.

Question 5

Is diving equipment included?

Accepted Answer

Equipment inclusions depend on the activity and booking. Contact us to confirm exactly what is provided and what you should bring.

Question 6

Can transport be arranged?

Accepted Answer

Transport arrangements depend on your itinerary and booking. Send us your arrival details so the team can confirm the available options.

Question 7

Can I contact reception outside normal arrival hours?

Accepted Answer

Yes. Reception is available 24 hours a day, seven days a week. Please share your expected arrival time in advance.

Question 8

Can weather or sea conditions change the dive plan?

Accepted Answer

Yes. Dive sites and profiles are confirmed according to certification, experience, weather and sea conditions.

Question 9

What cancellation conditions apply?

Accepted Answer

Please contact us for the current cancellation conditions that apply to your specific booking before confirming it.

Question 10

How can I contact Scuba Tribe Bali?

Accepted Answer

Reception is available 24/7. Contact us by WhatsApp or phone on +62 811 3996 123, or by email at scubatribebali@gmail.com.

Booking and payments